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Waveless Picking Is A Key Capability For Ecommerce Fulfillment



Waveless picking (also sometimes referred to as order streaming) is a method used by warehouses and distribution centers to continuously release customer orders for fulfillment. It is an essential capability for consumer goods manufacturers, wholesalers, and retailers that need to ship growing volumes of ecommerce orders.

The term waveless picking is used as a contrast to wave picking, which is the traditional method for processing large wholesale or store replenishment orders. Many DCs struggle to adapt to rising ecommerce order volumes alongside wholesale orders because their ERP and warehouse management systems (WMS) only support wave-based picking.

This is a growing challenge for distribution centers that are experiencing an unexpected increase in ecommerce orders. Warehouse optimization solutions lets DCs implement waveless picking with a legacy WMS or ERP. This ensures DC can efficiently ship ecommerce orders alongside wholesale and other B2B orders.

What is Wave Picking?

Wave picking is a common method of creating discrete groupings of orders (waves) that are released in sequence (wave 1 followed by wave 2, etc.) for picking throughout a shift or work day. It is an efficient way for DCs to organize and process large business-to-business orders and to manage DC throughput. Each wave of work typically represents one or more hours’ worth of work for picking, packing and shipping, based on the capacity constraints of the DC (for example, the number of loading doors, sorter capacity, etc.). Waving is a standard capability in most warehouse management systems.

Waves can be created in a WMS (or other software system) based on pre-defined rules, or managers can manually create waves in the system. The objective is to achieve a desired volume and flow of work based on order volume, truck departures, replenishment schedules, available labor, material handling equipment capacity, and other factors. A WMS may allocate inventory based on the waves. In some cases the system will generate replenishment tasks to ensure sufficient inventory is available to fill the orders.

Waves Define Picking Sequences

In many cases, waves of work are created at the start of a shift or work day based on all available orders at the time. In addition to creating the waves, many WMS systems will also break down each wave into discrete picking assignments. For example, the WMS may apply rules to define which products and orders will be picked on every pallet, in every tote, and every cart throughout the day.

In traditional wave-based picking, waves are released and processed in sequence, and once a wave is released it cannot be changed. In some facilities, the first wave must be completed before the next one can be released. This leads to an uneven distribution of work throughout a facility, meaning some workers will be waiting for work (or “stacking” work for future waves in their work area), while workers in other zones complete the current wave. In many DCs, however, multiple waves can be in process for picking at the same time – reducing the problem of uneven work distribution. Workers in one area may start picking a second wave before a first wave is fully completed in other picking zones.

Given the Covid-19 induced surge in ecommerce, many DCs that ship B2B orders are now facing unexpected volumes of direct-to-consumer orders that have shorter delivery time-frames. Filling these direct-to-consumer orders in a traditional wave-based picking system brings a new set of challenges.

Ecommerce Fulfillment Requires Waveless Picking

Ecommerce orders need to be turned around quickly, often the same day they are placed or even within a one to four hour window to meet next day or two-day delivery requirements. Wave picking systems are not designed to manage a constant flow of incoming orders with super short shipping deadlines.

Companies that cannot ship ecommerce orders quickly risk losing sales. A survey conducted by Digital Commerce 360/Bizrate Insights found that 44% of consumers in the U.S do not complete an online order if it will not arrive when they want it. Traditional DC operations need to adapt their current picking, packing and shipping processes to respond to the challenge of fulfilling a rising volume of ecommerce orders.

As noted above, in traditional wave-based picking, waves are often created at the start of a shift and released in sequence. Once released, the first waves are picked prior to subsequent waves, and the waves cannot be changed once they are released. As a result, an ecommerce order received at 2 pm cannot be added to an in-process wave.

At best, this incoming ecommerce order could be added to the next wave that has not yet been released. In practice, this 2pm order might be released in a wave at 2:15, but it will still sit behind orders in previous waves. Those prior waves could represent several hours worth of work. Even worse, some wave-based picking systems cannot adjust a wave plan that has already been completed. In those cases, any orders received today would have to be added to the next day’s waving plan and schedule.

Waveless picking eliminates the constraints of “waves” and works well for any operation that needs to handle a continuous stream of incoming orders with short delivery timeframes.


Depart and DM Packaging signed an agency agreement



Depart which exports spare parts for milling machines and provides after-sales services to more than 80 countries all over the world; expanded it’s packaging product range by shaking hands with the Italian packaging company DM Packaging. 

Alapala Holding’s group company Depart, after milling spare part sales and after-sales services, announced its name in pasta spare parts, telescopic conveyor systems, sorting&rica machines, end of line packaging machines in many industries.

With the agreement signed with Italian DM Packaging, Depart will now carry out sales and marketing activities of primary horizontal/flowpack packaging systems for the food industry specially in bakery, chocolate and confectionery products in many countries especially in Turkey as well as end-of-line packaging machies in the field of packaging.

Depart’s General Manager Cengiz Tiryakioğlu made a statement regarding the agreement;

“As Depart; we recently stepped into the packaging field. In our evalutations, we realized that we have achieved a rapid progress during this period. Since we are a company that targets to meet all needs of its customers, we decided to expand Depart packaging solutions.

We agreed and signed an agency agreement with DM Packaging, one of the leading companies in Italy. DM designs and manufactures primary packaging flowpack systems and offers individual solutions to food industry including bakery, chocolate and confectionary. 

I wish the sales and marketing cooperation that we started under the roof of Depart to be beneficial to all of us.” 

With its worldwide distribution network, after-sales services and high customer satisfaction, Depart is rapidly advancing in the packaging field. Under the name of “Depart Packaging Solutions”, Depart meets the needs of all sectors that uses packaging.


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Football kit supplier scores big with warehouse automation



The UK’s leading football teamwear supplier saves £200,000 on manpower, floorspace and labour in its first year of using an AutoStore solution from Element Logic.

A series of firsts

Based in Dundee, Scotland, Direct Soccer is a family-run business and one of the UK’s leading football teamwear suppliers that offers in-house personalised printing and embroidery. By switching to online trading as early as 2002, it became the first company in Britain to take fully personalised orders on mobile devices.

Direct Soccer achieved another first nearly 20 years later – it became the first AutoStore user in Scotland and the second in the UK, placing it at the forefront of advanced warehousing. In its first year of using AutoStore, the company has saved approximately £200,000 in manpower, floor space, and energy savings .

The sportswear business’ growing customer base prompted its owners, husband-and-wife team Bryce and Joyce Gibson, to triple the floor size of the company’s warehouse in 2019.

“While our racking system worked well up to that time, we knew we had to find a warehouse solution to optimise the floor space fully and improve the overall efficiency of our operations,” explained Bryce.

Joyce continued: “Our online business caters for both clubs and individuals, so when the taps got turned off on the club side during the initial Covid-19 lockdown, we shifted our marketing focus to the individual. Using the mantra ‘stay safe, stay home, keep training’, we started supplying more leisurewear to this market through Express Football Kits, the sister site of Direct Soccer. The site offers next-day delivery with limited personalisation and grew quickly.”

Bryce added that they initially considered a mezzanine system for the additional warehouse space, “but the number of floors made it impractical for our needs at the time.”

The road to automation

Bryce and Joyce discovered Element Logic after searching for warehouse automation solutions on YouTube.

“We contacted the UK sales team, who came through the very next day,” says Bryce. “They assessed our needs and setup, and a week or two later, we went to Norway to see the AutoStore solution they specialise in, in action. We were thoroughly impressed with how straightforward the system was and how it could integrate with our current warehouse management system.”

Element Logic’s proposed solution appealed to Direct Soccer in several ways. The AutoStore system could utilise both height and floor space, and it would meet the company’s objectives of reducing lead times and increasing throughput. The system design also allowed for easy scaling in terms of performance and capacity.

Direct Soccer and Element Logic signed the contract in July 2020, and 16 weeks later, the system went live with seven robots and 8,000 bins, just in time for Christmas.

“The implementation process was well organised and took the concern out of what was a massive investment for us. The implications of it going wrong were immense, but we had complete trust in the Element Logic team from the outset,” Joyce emphasised.

“The team were knowledgeable, transparent, and quick to make and act upon their decisions. We couldn’t have asked for a better partner. The implementation took place in the extended section of the warehouse, so there was no interruption to existing operations.”

With an entirely manual operation, Direct Soccer needed to use approximately 1,133m2 of floor space, but with an AutoStore solution just 210m2 – or less than a quarter of the existing space – is required. The company plans to expand the system to 16,000 bins in the future, which will be made easier due to the floor space savings. 

High productivity and ease of use

“A major plus point of the system is its ease of use,” added Bryce. “We currently have 40 staff and regularly increase headcount – training can become a major problem when you’re scaling up. However, because of the systems seamless integration with our WMS, there’s a short training window. Everyone knows where to go and what to pick.”

Prior to the installation of AutoStore, order pickers in the Direct Soccer warehouse averaged 10 orders despatches per hour. Now, they achieve 40 order despatches per hour.

Apart from building a multi-skilled work team for added flexibility during peak times, Direct Soccer also has five AutoStore superusers to do fault-finding if there are any issues with the system. However, regular services and strong remote support from Element Logic’s UK team ensure high reliability, so there had been little to no need to use the superuser backup.

“The peak period for Direct Soccer is July to September when the new football season gets underway,” said Joyce. “The automated solution allows us to manage these peaks, even with added stock volumes. It also enables us to introduce more stock-keeping units (SKUs) and reduce turnaround times.

“Currently, we have two conveyor ports and one carousel port, with most of the picking done from the latter. Sometimes we pick dispatch from the carousel port and production stock from a conveyor port. This flexibility means we can do jobs simultaneously, whereas before, we could only do it back-to-back.”    

Picking orders at Direct Soccer with an AutoStore solution

With AutoStore, Direct Soccer’s staff can despatch orders four times faster.

Enhanced customer experience

For the owners, the high throughput and ability to clear orders quickly are significant strategic benefits, since better customer service drives more sales.

“We no longer have to put several people on orders. One operator can set up the whole process. And now we’re fulfilling 100% of fulfilment of in-stock orders for next day delivery,” explained Joyce.

In fact, because Direct Soccer are shipping orders direct from the AutoStore system, it has eliminated the need for these picks to move to a dispatch area. Plus, the putaway process is significantly faster and can match the pace of online orders, eliminating a build-up of stock waiting to be put away. This has saved the business the need to hire two additional staff members.

The speed and ease of use have encouraged Bryce and Joyce to look forward to the next stage of their automation journey. Currently, they’re considering automating the bagging machines in the dispatch area.

“We can now focus on other parts of the business that need improving. Every evening around five or six, I get excited when I hear the robots getting jobs ready to go out the next morning. It’s tremendously reassuring to know the operation keeps running while everyone else goes home,” Bryce concluded.

Key stats:

Installed in December 2020

Seven robots and 8,000 bins

£200,000 savings on manpower, floorspace and energy in the first year

AutoStore system uses less than a quarter of available floorspace (210m2)

Average of 40 order despatches per hour compared to a previous target of 10 per hour

Saved the need to hire two additional staff members

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Sport Conrad increases efficiency in order fulfillment with sustainable AutoStore solution from Kardex



At Sport Conrad, located in the region of the Bavarian Alps, an automated storage and retrieval system will reliably handle steadily growing order volumes in the future. Optimally adapted to the spatial conditions on site, intralogistics expert Kardex is implementing a future-proof and highly efficient AutoStore solution with state-of-the-art components.

Since its foundation 125 years ago, Sport Conrad has developed into a leading, international multi-channel retailer in the outdoor & winter sports sectors. Today, the success of the family-run company is driven by 220 employees.

Sport Conrad’s logistics center is located in Iffeldorf, south of Munich. All online orders are shipped from here, and products are transported between the warehouse and the four Sport Conrad stores several times a day. About half of the items stored here are sold online, the other half in-store. The storage area in Iffeldorf covers 5,000 square meters. During the order picking process, employees were previously traveling 25-30 km in the warehouse every day manually picking orders – but not anymore. To optimize efficiency and ergonomics in the warehouse, Sport Conrad’s existing logistics center is now being expanded and automated by intralogistics expert Kardex. The Kardex solution includes a highly efficient AutoStore system with adjacent conveyor technology.

“With traditional warehousing, it was becoming increasingly difficult to meet the growing demands on our small parts logistics,” explains Thomas Janker, Purchasing Manager at Sport Conrad GmbH. “Our new AutoStore system from Kardex offers extremely high storage capacity on a very small footprint, as well as maximum flexibility. This will enable us to process orders even more quickly.”

AutoStore Roboter

Compact, efficient and future-proof

With the best storage density ratio of any automated storage system, AutoStore achieves ultimate space efficiency. Storage bins are stacked high and tight in an aluminum cubic grid system that can be assembled in any shape and around obstacles. Greater capacity and storage density allows for four times the storage capacity in the same footprint when compared to traditional storage solutions. Sport Conrad’s AutoStore solution provides space for 18,791 bins, each with an external height of 425 mm. The system will be installed on a footprint of 700 m². 65 percent of Sport Conrad’s items will fit in the AutoStore bins – ranging from sportswear, climbing harnesses and backpacks to helmets and shoes.

For the handling of storage bins, 16 battery-powered AutoStore robots of the latest type “R5+” are used, which move along the rails of the grid. The high-speed robots pick up the bins, rearrange them and present them to ergonomically designed workstations – three Conveyor Ports and four Carousel Ports – for picking and replenishment. In addition, Kardex’s customized AutoStore solution includes four Transfer Ports for storage and retrieval of bins via conveyors, as well as a folding box erector and a volume reducer. The modular design of AutoStore allows future expansion to accommodate throughput and storage capacity increases at any time without impacting ongoing operations.

“We were convinced by the Kardex team because of their consulting expertise, their quick reactions at all times and the uncomplicated and cooperative partnership,” Janker continues. “AutoStore is certainly the right solution for our needs. The system enables us to significantly increase efficiency, as travel times are eliminated. With the best possible utilization of the available storage space, this also means a noticeable relief for our employees in the pick & pack process.”

Visualization of the AutoStore solution planned for Sport Conrad

More sustainability with AutoStore empowered by Kardex

For Sport Conrad, sustainability and environmental responsibility have a very high priority. Thus, the company is actively committed to implementing resource-saving processes and sustainable solutions in all areas. This is exactly where the highly efficient AutoStore technology as the heart of the logistics center will make an important contribution in the future.

Compared to classic automated storage systems, AutoStore requires only a fraction of the energy. Ten AutoStore robots consume no more power than a standard vacuum cleaner. Whenever robots lower a bin or reduce speed, energy is returned to the batteries. AutoStore’s compact design also requires no aisles, significantly reducing areas that need lighting. With a global average availability of 99.6% and redundant components, AutoStore is the most reliable and efficient storage system in the world.

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